Frequently Asked Questions
For the majority of our shipments we use USPS as our shipping partner. USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. We appreciate your patience as your package may take longer than expected to reach you.
Orders are not guaranteed for delivery by December 25th at this time (but we think they will still love it!)
Our customer service team is available Monday - Friday. At this time, please allow 24-48 hours for our team to reply. Do to the overwhelming response to our products we are experiencing a high volume of emails, we appreciate your patience.